|
|
Post by toyzone on Oct 8, 2006 14:59:55 GMT
Hi, Cannot remove the program VirusBurster from system. I do not want it, though when going into change/remove it begins to install asking for a choice of language. Help please.
Col.
|
|
|
|
Post by NHH on Oct 8, 2006 17:38:01 GMT
VirusBurster will not allow you to easily remove it because it's spyware/adware which is generally difficult to remove without an anti-virus program and/or a spyware removal program.
Give your system a scan with anti-virus software and a spyware removal program such Ad-Aware or Spybot, that should get rid of the IE & operating system hooks that were installed with VirusBurster and then you should be able to delete the VirusBurster folder which will be in the "C:/Program Files" directory.
|
|
|
|
Post by toyzone on Oct 15, 2006 18:56:45 GMT
NHH
Cheers for the info. I have used spybot and it has 'helped' but I am informed by NAV that I have Trojan.Zlob within the system. Currentley I am printing out detail from them on removal, though it does appear to be long winded. NAV has quarantined items found, am I safe, or should I do what they suggest, or is there a simpler route?
Many thanks to you and the team - once again
Col.
|
|
|
|
Post by NHH on Oct 16, 2006 5:08:39 GMT
Sounds right, If NAV is finding a virus just remove it, no need to quarantine. To be thorough disable system restore before scanning with NAV. |
|
|
|
Post by toyzone on Oct 16, 2006 19:34:53 GMT
Picked up the info on system restore from the link, cheers. NAV has placed in quarantine, and reccomends the virus be 'excluded'? I did not attempt the other options which included 'remove' Is it that NAV cannot remove it? I will try anyway. Since I downloaded Firefox from your site an age ago, this is the first problem I have encountered, IE was a real pain for being attacked. Many thanks again NHH.
Col.
|
|
