internet links/e-mail

[chrissy]

Since I downloaded Sygate firewall I cant access my e-mail. go into links etc was advised to download Blaster removal but it wont let me, I checked my pc for sasser virus and its ok please help

[NHH]

Hi Chrissy

As you've just installed a firewall then this would be the first thing to look at as the cause of the internet access problems you're experiencing.

Try opening Sygate and click on Applications. Each application that has been detected is listed in this list.
Set all apllications to Ask by clicking on the small black box next to each application name until each boix has a question mark in them.
After doing this try accessing your email again, Sygate will ask you if the program should be allowed or blocked access to the internet, here you need to tick the box to remember your answer then press the Allow button.

Do this for Internet explorer also.

This should sort your problem....

Let me know how it goes