internet closing down

[Emma]

Hi, I'm new to the boards and was wondering if anyone could give me some advice. Firstly, I keep getting a shutdown error message when I try to connect to a link of websites. I'm using XP.

Secondly, my computer shuts itself down every now and then, it's very annoying and just says your computer will shut down in 90 seconds (not sure of actually how long its is though)!

Any clues please??

Thanks.

Emma

[NHH]

Hi Emma,

Your PC closing down in that manner means that your computer has caught either the Blaster or the Sasser worm.

On the front page of Nethomehelp under Quick Links there are links for Blaster Removal & Sasser Removal. Following the instructions on the appropriate page (or both) will sort your problem out.

This worm has found it's way onto your computer because you haven't updated Windows and because there is no firewall protecting your computer.
In future, remember to update Windows every so often by using Windows Update (in the Start menu, in All Programs).

Vin