Slow internet and keeps crashing

[andy]

Hello Everyone

Was hoping someone maybe able to help as I've been having a few problems of late with the internet it keeps running very slow and sometimes even shutting down. I have Spybot and Adware and run them both once a week.

Here is the logfile can anyone help??

Logfile of HijackThis v1.98.2
Scan saved at 22:44:58, on 20/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Windows AdControl\WinAdCtl.exe
C:\Program Files\Windows AdControl\WinAdAlt.exe
C:\Program Files\Windows TaskAd\WinTaskAd.exe
C:\Program Files\Windows ControlAd\WinCtlAd.exe
C:\Program Files\Windows ServeAd\WinServAd.exe
C:\Program Files\Admilli Service\AdmilliServ.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Admilli Service\AdmilliKeep.exe
C:\Program Files\Windows ServeAd\WinServSuit.exe
C:\Program Files\Windows ControlAd\WinCtlAdAlt.exe
C:\Program Files\Windows TaskAd\WinSched.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\newuser\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = www.bigwebportal.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.bigwebportal.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.bigwebportal.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.bigwebportal.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.bigwebportal.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = all-find.net/sp.html
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~3.DLL
O2 - BHO: (no name) - {B5F80B20-9D17-45AB-88B5-249942A89EA4} - C:\WINDOWS\System32\fgn.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E539DEA3-BA67-4F1F-A897-5F2F4F29A063} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O3 - Toolbar: (no name) - {423BD222-52BE-471A-BE01-75FCCEB3D48F} - (no file)
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetsrv\services.exe
O4 - HKLM\..\Run: [ist service uninstall x] C:\WINDOWS\inetsrv\s.exe /u
O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
O4 - HKLM\..\Run: [Tsl] C:\PROGRA~1\COMMON~1\tsa\tsl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe
O4 - HKLM\..\Run: [Windows ServeAd] C:\Program Files\Windows ServeAd\WinServAd.exe
O4 - HKLM\..\Run: [Admilli Service] C:\Program Files\Admilli Service\AdmilliServ.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetsrv\services.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &Search - bar.mywebsearch.com/menusearch.html?p=ZRxdm027XXUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~6\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~6\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.mt-download.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - public.windupdates.com/get_file.php?bt=ie&p=fe1b8343e1e5d85f39954aa41381e7cca12a97866abd80fa29db30cb542d3f5c898be7fc864a8a4beb648d63664c5d9fb0155193c5ba3a5bc309f167aa6e610e0c:f447e424559947740943a6e253a2dae7
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversInitialSetup1.0.0.8.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {EEF29D20-9A47-4657-ADF7-283EC2504001} - download.bigwebportal.com/winenc32.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - download.overpro.com/WildAppNonUS.cab
O20 - AppInit_DLLs: C:\WINDOWS\System32\winjbfn.dll

----------------------------------

Thanks very much

Andy

[NHH]

Wow Andy!

You got a lot of crap loaded on your PC...

WebRebates, MyWebSearch, BigWebPortal, FunWebproducts (screensaver), ServeAd.... all malware / spyware, no wonder your PC is running slow..
Also other programs I would suggest to get rid of... Incredimail (spyware), Quicktime (use Quicktime Alternative), Norton (ineffective bloatware).
All I can suggest is a good dose of Spybot followed by Ad-Aware.
Scan your PC with those two fine programs and remove anything they find.

Q. Why have you got 2 Anti virus programs installed?
I can see Norton & AVG is loaded on startup... having multiple AV programs doesn't make you PC more secure.. only less secure as AV programs cannot function properly when coexisting with another AV program.
Uninstall them and just install one (tip... not Norton).

hope that's helpful bud

P.S. Any alternative programs I have mentioned are
available from the downloads page for free.