Post by Gaz2195 on Jan 8, 2007 14:41:36 GMT
I recently had a virus (i was told it was a script virus) which made my broswer not see my internet connection and i kept getting the "page cannot be found" error message (see message below "browser stolen"). anyway i followed all the recmommended steps to no avail and decided it was best to perform a full format on my hard drive to ensure that everything was wiped.
my local computer shop gave me a package called micro-scope which did a full format of my hard drive. i then proceeded to install windows xp and all my system drivers.
after everything was complete and i was sat with a clean system (no personal files have been put back on) i tried to set up my internet connection and connect to the internet and i am faced with the same "page cannot be found" screen and a 'DNS error' further down. the internet connection itself is working on another pc that i have at the side of it.
i tried to ping my ip address (or what my computer says is my ip address) and all four packages came back and then connection seems fine. my browser just wont see my connection. i tried then to "repair" network connection and it wont get past the stage of renewing ip address. if i look under the details of the connection the ip address is either all zeros or says that it is invalid.
i assumed after a full format and reinstallation that my ip address and server / proxy settings would all have been reset / repaired as i am starting from scratch again.
the rest of the system is working fine. do i have a major problem and is there anything that i can try. i am at a complete dead end with it now aftera full format failed and i dont know what to try next. is it possible that my connection port where the ethernet cable plugs in has been severed by whatever virus i had or is that not possible.
please help.
thanks
gaz
my local computer shop gave me a package called micro-scope which did a full format of my hard drive. i then proceeded to install windows xp and all my system drivers.
after everything was complete and i was sat with a clean system (no personal files have been put back on) i tried to set up my internet connection and connect to the internet and i am faced with the same "page cannot be found" screen and a 'DNS error' further down. the internet connection itself is working on another pc that i have at the side of it.
i tried to ping my ip address (or what my computer says is my ip address) and all four packages came back and then connection seems fine. my browser just wont see my connection. i tried then to "repair" network connection and it wont get past the stage of renewing ip address. if i look under the details of the connection the ip address is either all zeros or says that it is invalid.
i assumed after a full format and reinstallation that my ip address and server / proxy settings would all have been reset / repaired as i am starting from scratch again.
the rest of the system is working fine. do i have a major problem and is there anything that i can try. i am at a complete dead end with it now aftera full format failed and i dont know what to try next. is it possible that my connection port where the ethernet cable plugs in has been severed by whatever virus i had or is that not possible.
please help.
thanks
gaz