Cannot find server message in Internet Explorer

[Anne]

I have just changed to Telewest Broadband and am having trouble accessing secure pages eg. e-bay paying; bank log-in etc.
I get a page saying: 'The page cannot be displayed' and 'Cannot find server or DNS Error - Microsoft Internet Explorer'
Can you help please?

[NHH]

Hi Anne,

You have'nt stated what version of Internet Explorer or Windows you're using, but the folowing fixes should sort you out.....

This should work on Windows 2000 or XP......

• Click Start, and then click Run.
  
• In the Open box, type cmd, and then click OK.
  
• At the command prompt, type the following lines and press ENTER after each line:
  
  • regsvr32 softpub.dll
    
  • regsvr32 wintrust.dll
    
  • regsvr32 initpki.dll
    
  • regsvr32 dssenh.dll
    
  • regsvr32 rsaenh.dll
    
  • regsvr32 gpkcsp.dll
    
  • regsvr32 sccbase.dll
    
  • regsvr32 slbcsp.dll
    
  • regsvr32 cryptdlg.dll

[/b][/li][/ul][/li][li]Click OK when you receive each message that 'DllRegisterServer in *filename* succeeded'.
[/li][li]Once done, close the command prompt window and try a secure site which should now work.[/li][/ul]
Or...

If that doesn't fix your problem or you are not using Windows 2000 / XP then try reinstalling Internet Explorer.

Click here to begin reinstalling / updating Internet Explorer



Vin

[Anne]

Thank you. I am using Windows 98 so I will try re-installing Internet Explorer.

[Anne]

Excellent!!
Everything is working fine now. Thank you very much for your help.

[Neuman]

if anyone else has probs with this issue, go to www.websupportpage.co.uk and then utilities site and download the secure sites or blank pages patch at the bottom, they also have a link for 98/me and one for 2000/xp