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Post by stephen on May 10, 2005 10:02:55 GMT
when i start windows media player i get a message that there is an internal system error. When i start up i get a message saying cannot uninstall norton as it is running. I cannot turn off norton or get into the troubleshooters can anyone help?
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Post by NHH on May 13, 2005 21:47:01 GMT
Sounds as if it's the old 'Norton letting in a virus' situation. Try scanning your PC with the Trend Micro Housecall online virus scanner, which can be found in Nethomehelp's 'Quick Links' menu on the front page. Try disabling 'System Restore' before you do this, as described HERE
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